Frequently Asked Questions

Which countries are not allowed?

USA is not allowed per Dodd-Frank Act.
Any other countries or personnel that are subject to the Dodd-Frank Act are not allowed to use our services.

What are Smart Profit FX’s costs/fees?

We do not charge any fees on our FX or CFD products. However, fees may apply to open positions held overnight. For further details please refer to our Swap Rates page.

What leverage options does Smart Profit FX offer?

Leverage options vary depending which Eightcap entity your account is under. Available leverage is explained on the 'Compare Our Offering' page.

What is ‘Leverage’? How does it work?

Leverage in trading generally means borrowing a certain amount of money needed to gain exposure to a particular market, with a relatively small deposit. Leverage allows you to take a position of much higher value than the monies deposited in your account and is commonly expressed as a ratio. For example, if you have a balance of $100 and a leverage of 1:30, you essentially have up to $3,000 worth of instruments across all active trades.

Can I trade using EA (Expert Advisor) or other trading robots on Eightcap's award winning trading platforms?

Yes. We allow the use of EA on Eightcap's award winning trading platforms. We do not provide support for these automated strategies however as they are available from third-party providers and suggest you contact the source directly should you experience any difficulties related to the settings or methodology of your chosen EA.

Does Smart Profit FX allow ‘scalping’ and ‘hedging’?

Yes. We allow full scalping and hedging.

Where do your prices come from?

Our pricing is derived from several top-tier liquidity providers who stream prices to Eightcaps platform.

What platforms does Smart Profit FX provide?

Our partner Eightcap provides the most popular trading platform to trade with along with its mobile platform counterpart so you can trade on-the-go.

Do you have demo accounts?

Yes, we want to provide you with the opportunity to become familiar with the trading environment and test our platform before you apply for a live account. Our demo account normally lasts for 30 days, but clients may opt to apply for a non-expiry demo account by contacting us. You can open a demo account by clicking here now.

Do you have 24-hour support?

Yes, our Client Services team are available to help 24 hours a day, 5 days a week – please refer to our ‘Contact Us’ page for details.

Is Smart Profit FX regulated?

No, but our partner Eightcap is regulated in multiple jurisdictions and will be providing the accounts for you to use. For full details of Eightcap regulated entities, visit the Compare Our Offering page.

Risk warning: Margin trading involves a high level of risk and may not be suitable for all investors. You should carefully consider your objectives, financial situation, needs and level of experience before entering into any margined transactions, and seek independent advice if necessary. Forex and CFDs are highly leveraged products which mean both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford losses without adversely affecting your lifestyle (including the risk of losing the entirety of your initial investment